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If you decide to change the file format, here’s how to go about it:įirst, you should decide what file formats your OS supports and then check your drive’s current format. Therefore, you may want to consider another option if you have valuable data on your drive. However, you should note that changing the file format will erase all the data. If it’s the first time you connect your hard drive to the computer, but it doesn’t appear in the File Explorer, it may be the wrong format.Įach operating system supports different file formats, so you should change it if your hard drive isn’t in the correct format. Try connecting the drive to another PC with a different OS and see if it works. Plus, your system may be operating properly, but the drive’s format isn’t compatible with what the computer can read. It may even be the operating system that doesn’t allow the drive to be recognized. If it doesn’t, try connecting it to another computer.
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The first option is to restart your computer after unplugging the hard drive to see if the problem goes away. If the USB swapping method doesn’t work, you should make sure it’s not the entire system at fault. USB hubs may sometimes cause compatibility issues that prevent the computer from recognizing the drive. If you’re using a USB hub, connect it directly to the USB port on your PC, and try both USB 2.0 and USB 3.0. Try to unplug the hard drive from whatever USB port you’ve connected it to and plug it into another one.
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If your hard drive is spinning, but your computer doesn’t recognize it, it’s most likely connected to the PC properly, but the USB port may be faulty or incompatible with the hard drive. Hard Drive Spins But Not Recognized (Causes, Fixes) Here’s how to pin down the possible causes. One of the most common issues is that you can hear it spinning when you connect it to the PC, but the computer doesn’t recognize it. That’s why you should always have a backup copy of all your data stored on the HDD. External hard drives are useful storage tools, but they may frequently run into issues that cut your access to your data.